FREQUENTLY ASKED QUESTIONS

We use a wide variety of fresh, high-quality flowers sourced from reputable suppliers. Our team will work with you to select flowers that match your style and preferences.

We recommend booking our services at least 6-12 months in advance to ensure availability, especially during peak wedding season.

Absolutely! Please visit our Portfolio page to see examples of our past wedding floral designs.

During the consultation, we discuss your vision, preferences, and budget. We will also show you examples of our work and provide initial ideas and recommendations.

Yes, we offer a variety of rental items to complement your floral arrangements, including vases, arches, and other decorative elements.

Yes, we specialize in creating custom floral designs that match your specific theme or color scheme. Just let us know your vision, and we’ll bring it to life.

Our team will handle all aspects of setup and teardown to ensure your floral arrangements look perfect. We coordinate with your venue to manage timing and logistics.

To get started, sign up for our [Pricing Tool and Welcome Guide]. Fill out the contact form, and we’ll send you all the information you need to begin planning your wedding flowers.

At Sweet Juliet Designs, we understand that florals are perishable items. We make every effort to hydrate and preserve the floral arrangements for the duration of your event. However, environmental conditions such as excessive heat, direct sunlight, and lack of water can affect the flowers. We are not responsible for any wilting or damage that occurs after the setup is complete. In the rare event that a specific flower or item is unavailable, we will curate comparable items to ensure your arrangements look beautiful.

You can request changes to your floral design or guest count, but these must be approved by Sweet Juliet Designs in writing. Changes may incur additional fees and require a new proposal submission. Final guest counts are required 30 days before your event, and any increases will result in additional costs. Please note, we do not accept requests for additional items within seven days of the event.

For outdoor events, we reserve the right to make necessary changes based on weather conditions such as heat or rain. It is your responsibility to monitor weather conditions and take steps to protect your wedding party and guests. If conditions are unsafe, we may not be able to perform our services, and we will work with you to find a resolution.

If setup and breakdown times extend beyond the proposed schedule, there will be a charge of $50 per hour per staff member.

A non-refundable, non-transferable fee retainer is required to reserve our services. The balance for floral services is due in full by the dates listed in your contract, with the final payment required no later than 30 days before your event. Returned checks will incur a $35 fee.

All payments made are non-refundable. If you cancel the event within 30 days of the event date, the full fee for our services will be due immediately. This policy is in place because we often turn down other events to reserve your date.